VioClean’s Story

VioClean began with concern for Lewis, an Olde English Bulldog. Lewis was always getting ear infections and his owner, Trung Nguyen, a tax accountant for public accounting firms in New York and Boston, tried everything his veterinarian advised.

When an infection blew out Lewis’ ear drum and required surgery, Trung started thinking closely about what could be causing the dog’s more than 4-year illness, and directed his attention to the most obvious environment—the floor beneath his feet, right where Lewis lays everyday.

Trung’s carpets have always been cleaned every four months, a practice he started when he began working for a carpet cleaning business while attending Bentley College. Around the same time as Lewis’s surgery, Trung’s children were born premature and are sensitive to odors, scents, and foods.

Conventional carpet cleaners contain various industrial agents, solvents, and fragrance chemicals such as hydrofluoric acid (a rust remover), and tetrachloroethylene (a spot remover), formaldehyde, tributyl tin, butane, isobutane, propane, glycol ethers (like butoxyethanol, a solvent), quaternary ammonium chloride, sodium bisulfate, sodium carbonate, sodium hydroxide, dibutyl phthalate (an environmentally-persistent solvent that damages the reproductive organs of animals when consumed in nature), and more. Many of these substances are linked to cancer, pulmonary edema, anemia, reproductive disorders, and organ and fetus damage in humans and are banned in certain locations as public health hazards while others are prohibited because they are proven environmental pollutants.

Trung searched for a green carpet cleaning company using all natural products—devoid of chemicals that would put his family at risk—but could not find one. So he researched and purchased all-natural, eco-friendly, non-toxic products, and began cleaning his carpets himself.

Since 2005, Lewis’s ear infections have stopped.

Inspired by the quality of the products he has grown to trust, and the care at which he provided his own family, Trung left the accounting world and began upholstery, rug, and carpet cleaning certification, traveling across the country for classes and achieving the exceptional scoring the Institute of Inspection, Cleaning and Restoration Certification (IICRC) exams require. Thus VioClean was born.

While working through college, Trung was surprised at how easily some companies performed the “bait and switch,” tacking on fees and not providing services advertised—yet remained busy. He learned how dark business could be, and quickly saw that providing clients with exceptional service, as well as using only non-toxic products, is exactly what he would expect for his own family, friends, neighbors, fellow businesses, and neighboring communities.


The Institute of Inspection, Cleaning and Restoration Certification (IICRC) is the premier non-profit certification organization that has established and monitored industry standards since 1972. Professionals that meet IICRC’s high standards follow the association’s code of ethics and adhere to insurance, inspection, and cleaning standards from inspection, to mold remediation and water and fire damage restoration. The IICRC represents more than 4,600 certified firms and 43,000 certified technicians in 30 countries.

Green Seal

VioClean uses products certified by Green Seal, a non-profit organization formed in 1989 to certify products and services based on International Organization for Standardization standards for environmental labeling. All significant environmental impacts, from raw materials extraction through manufacturing to use and disposal, are state-of-the-art, scientifically evaluated using internationally accepted methodologies. Products certified by Green Seal means that manufacturers are credible and transparent about their practices. Seal achievement offers these manufacturers greater quality control, raises practices to create greener products, and provides annual monitoring to ensure that the product continues to meet the Green Seal standard.

IAQ Approved

The U.S. Department of Labor’s Occupational Safety & Health Administration (OSHA) has evaluated VioClean’s carpet cleaning products as Indoor Air Quality (IAQ) Approved based on adherence to all OSHA-regulated air contaminant standards.

CRI Seal of Approval

The Carpet and Rug Institute (CRI) Seal of Approval certifies products and equipment for effective cleaning quality. CRI is a non-profit trade association representing the manufacturers of more than 95 percent of all carpet made in the United States, as well as suppliers and service providers.


Boston carpet cleaning • Boston upholstery cleaning • Boston tile & grout cleaning • Boston commercial carpet cleaning • Boston baby and pet safe cleaning • Boston green carpet cleaning • Serving Essex County, MA • carpet cleaners Boston, MA


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Curt Anderson
Curt Anderson
15:18 06 Mar 17
Our company has used VioClean's services many times. Always great work renewing our offices' carpets. And always prompt arrival, complete clean-up, and a fair charge. Win-win for the VioClean customer. Use my company as a commercial reference any time! Curt Anderson, CEO Medical Billing Management, Inc. Helping providers get what they earn and deserve since 1990
Jennifer Kady
Jennifer Kady
01:14 09 Feb 17
We used VioClean when we had a broken pipe this winter in the middle of the night. The water damage was extensive spreading from the first floor to our finished basement. We were very impressed with VioClean - everything from their prompt response, to their incredibly professional staff, state of the art equipment prepped to go, and their ability to help us manage and repair all the water damage so quickly. They were quick to come, assess the water damage, and immediately started work so that no mold issues arose and no additional water damage occurred. We couldn't be happier with the outcome and how quickly we were able to get our lives back to normal.
Bless Mazarura
Bless Mazarura
20:44 01 Mar 17
Vioclean came over for a simple carpet and couch clean and one of their technicians was able to detect that we most likely had a leak and mold problem. The odd smell had been noticeable to us in our mud room but very minor so had not thought it was no big deal. After a little investigation turns out we had a leak and our ceiling was pretty much rotting in the attic and didn't know much about the danger of mold in a home but all I can say is, thank God it did not end up worse. Great guys, good work, and would recommend.
Michelle Rozopoulos
Michelle Rozopoulos
00:39 21 Feb 17
We have been using this company at our home and business for years. Trung and his team are professional and efficient. They use top of the line cleaners and products. Their equipment is new and up to date. I highly recommend this company to anyone in need of cleaning or water damage! A+
19:07 01 Mar 17
I am a Facility Maintenance Director in Marblehead and have been using VioClean for many years. They have always done a neat and professional job when they come on site. Whether it is cleaning the fabric on our dining room chairs or tile cleaning in our restrooms or kitchens I always know it will be done quickly and flawlessly.
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