The first thing to understand about hiring a professional cleaning company is that all companies are NOT the same. Hiring a cleaning service isn’t a commodity. You need to do a little homework in making a selection.
Price
Yes, price is a consideration, but it shouldn’t be the deciding factor. The cheap cleaning companies cannot afford things that protect you like liability insurance, workman’s compensation, and background checks on employees. The brutal truth is over half the companies in our area don’t have this type of protection for you. This leaves you vulnerable. At VioClean we carry full liability and workman’s comp. And we do full background checks on all employees.
100% Guarantee
Make sure the company has a written guarantee stating that they will return if problems arise. Many companies give a vague satisfaction guarantee. But you need one in writing. At VioClean, we guarantee, ” If you’re not happy, you don’t pay for the job.” Furthermore, if any spots return, we’ll come back at NO CHARGE for up to 30 days.
Training and Certifications
Many companies have no professional training. Make sure the company you choose has been professionally trained to do what they do. Many times, certifications are given. The IICRC, is the largest certification body for professional carpet cleaners. VioClean has been trained and certified by the IICRC in the are of carpet cleaning and damage restoration.